Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only . Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the received date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at contact@melakidesign.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least thirty (30) days from the receipt of your item to process your return . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned :
● Used Items
● With out tag and original packaging
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Return Items should be send in same package with original clothing tag. If tag removed we wont accept item. Returned item should be unused.
● Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
● Customized styles, blouses & accessories are non-returnable.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly’s Return and Refund Policy Generator.